OAEM-FESTI FEMA PIO Awareness Training Certificate Course (L0105) - October 1-3, 2024
Date/Time
10/1/2024 - 10/3/2024
8:30 AM - 5:00 PM Eastern
Event Type(s)
External Event
Event Description
FEMA Public Information Officer (PIO) Awareness Training Certificate Course

Instructor:  
Rob Keller, FEMA Crisis Communication Trainer (PIO/JIC)

Course Details:  The FEMA PIO course plays a crucial role in disaster operations, significantly enhancing the ability to preserve lives and safeguard property. This course is specifically crafted to acquaint both novice and experienced emergency managers from different organizations with the fundamental responsibilities of a PIO. Its primary goal is to lay a solid groundwork of knowledge in the core competencies required for both full-time and part-time PIOs. It encompasses aspects such as verbal and written communication, handling media relations, and mastering essential tools and techniques for effective PIO work in various scenarios, including proactive advocacy, crisis management and emergency response.

This FEMA certificate program will give you the confidence to manage the 95% of routine communication and the critical 5% of crisis situations. You will master the fundamentals of crisis communication, learn proven techniques for media relations, and develop strategies for clear and concise public messaging. And, you will learn about the crucial concept of the ‘bank of community trust’ and how to build and maintain it for effective crisis communication.

Spaces are limited. To learn more and to register, visit OAEM's Continuing Professional Development (CPD) calendar of events at  https://mms.oaem.ca/members/evr/reg_event.php?orgcode=OAEM&evid=45905331
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